“My first purchase from Thos. Moser was a 1986 catalog. I remember sending my $4.00 and spending a lot of time looking through the pages. The catalog was beautiful, and it reflected the company’s attention to craftsmanship,” Linda said. “I still have every catalog I’ve ever received.”
When customers Karen and Steve were expecting their first child, they treated themselves to a Moser rocker. But when a subtle squeak sounded with each rock, Karen called Moser customer service. She never expected who would come to her door and inspect her squeaky rocker.